OUR NEW 'NORMAL' FOR YOUR SAFETY
 

We are committed to providing a safe environment for all clients and team members.
We appreciate your co-operation and understanding of our changes as we resume
business with our new 'normal'.

 

  • Social distancing must be adhered to whilst in the salon and reception area. 
    Only 2 customers permitted in reception area at a time.
    Please wait outside or in your car if there is someone else in reception.

     

  • Please come to your appointment ON TIME. We will not have seating in our waiting area so please either wait in your car or come in on time. Arriving to your appointment late will also affect your treatment as we are strict on our schedule to avoid cross over of customers in reception. Please help us run smoothly. 
     

  • Please use hand sanitizer on arrival to the salon. This is situated on the reception desk and in each treatment room.
     

  •  Please do not bring a friend or family members to your appointment.
     

  • Our retail area is temporarily a "PLEASE LOOK, DON'T TOUCH" area.
    If you need assistance with retail products, please ask a staff member.
     

  • Unfortunately, we will be unable to offer make up touch-ups at this time.
    Please consider bringing your own products if you are needing to touch up or apply make up.
     

  • Not all services will be available at this time. No treatments can be performed that require you to remove your face covering. Including facial treatments, facial waxing, facial laser and Dermalux LED.
    Please ask our team for more details.
     

  • Please take note of our signage in the salon.
     

  •  We will be strictly enforcing our cancellation policy from Thursday 17th September.
    You can read our cancellation policy here.

     

  • Walk-ins will not be accepted at this time. Please ensure you book an appointment.
     

  • Please stay home if you feel unwell or have travelled to Melbourne recently.
     We have the right to refuse service.

 


YOU CAN BE REST ASSURED, WE WILL CONTINUE WITH OUR STRICT
HYGIENE PROCESSES AS WE ALWAYS HAVE:


THESE INCLUDE:
 

  • New gloves used for each service and customer
     

  • Hands washed before, during and after treatments
     

  • Masks will be worn. 
     

  • All tools and equipment sterilised and disinfected prior to use.
     

  • Single use implements used where applicable
     

  • Beds, chairs, high touch areas all disinfected between customers
     

  • Reception desk, eftpos machine, iPad (for consultations) will all be disinfected between clients. 
     

  • Please still continue to shop online where possible. We can have your orders available to
    pick up in salon or FREE DELIVERY to your door.